On March 26 11:50PM to March 27 2:00AM we will be doing some required maintenance on our servers. We expect about five minutes of downtime with this maintenance.
Affected Services
If you have questions or concerns, please feel free to contact us.
All Times are in Central Daylight Time (CDT)
We have been informed by our data center provider, that they will be performing network maintenance.
The maintenance window:
Affected Services:
We have been informed to expect 10 minutes of downtime, but it may last longer depending on outside factors. We will update this post and our Twitter account with additional information, when available.
If you have questions or concerns, please feel free to contact us.
Starting around 1PM February 28, 2017 Amazon Web Services Simple Storage Service (S3) started experiencing high error rates, which is causing the unavailability of some of our static resource (Images, Scripts, Files, Downloads, etc).
Amazon is currently looking into the issue and we will post an update as soon as we know more.
Update: Amazon S3 Outage has been resolved by 5:30PM CST
Completed Update (Feb 13): We have decided to do this upgrade is parts, we have completed the initial process. Another maintenance window will be announced soon to continue this process.
On Sunday, February 12 starting at 11PM we will be doing some minor software upgrades on our servers.
We do not expect any downtime from this maintenance, however if there is any downtime it would be less than five minutes. Which we will update this post and our twitter feed, if we need the downtime.
If you have questions, please feel free to contact us.
Completed
On January 31 - February 1, 2017 February 5 - 6 starting around 11PM CST tonight and continuing until 2AM 3AM CST on February 1.
The Following Services will be Affected
We expect minor downtime, there may be periods of downtime lasting up to 10 minutes for the afected services.
If you have questions, please feel free to contact us.
On November 21, 2016 starting around 1:00AM CST we will be doing a small bit of regular maintenance on our servers.
The Follwing Services will be Affected
We expect no more than five (5) minutes of downtime for this maintenance window.
If you have questions, please feel free to contact us.
On October 23, 2016 starting at 11:00PM, we will be performing some regular server maintenance on the following services:
We expect only a short bit of downtime, approximately five minutes or less.
This maintenance window is: October 23 at 23:00 - October 24 at 01:00.
If you have any questions, please feel free to contact us.
Completed at 3:00 AM on October 24, 2016.
The maintenance over run was due to a required kernel upgrade. Total downtime for the following services:
Some of our managed mail clients will have there DKIM records and signing key updated to stronger encryption algorithms. This is being done to improve mail delivery. We expect less than a minute of downtime for this change.
We expect this change to go into affect between 22:00 - 23:00 on October 18, 2016.
Affected Services
This is part of the DMARC project.
Web Server Successfully Upgraded on Saturday, August 27, 2016 at 1:30AM. ✔️
Due to a drastic change in availability, this project has been re-scheduled for this weekend - August 26-29
This is a tentative schedule, actual downtime, interruptions, and outage start/end times will be posted before the event.
We will post updates about this upgrade, here on our status site and also on our Twitter feed.
If you have questions or concerns, please feel free to contact us.
– Mad Scientist Technologies Internetworking and Infrastructure Team
Between August 24-27 we will be upgrading our primary web server to increase the system memory. This will improve the system’s performance and provide better speed for all managed websites.
Our current timeline for this upgrade is as follows:
Update 8/12 3:40PM: Webmail Maintenance Completed
We will be doing some maintenance on our webmail interface (http://mail.services.madscitech.net) starting on August 12, 2016 at 2:00PM.
We expect this maintenance to take approximately 1 Hour to complete. There will be some periods of unavailability as we complete the maintenance.
This maintenance will not affect the delivery of mail to your account.
Affected Services